Returns and Exchanges

At Lila and Lux we want you to be happy with your purchase, if you find that your purchase doesn’t fit properly or isn’t quite what you had in mind please contact us within 3 days of receiving your order. Any returns or exchanges are your responsibility. They must be returned promptly in new condition, with no odours and tags attached. Footwear cannot have scuff marks on the sole.

Damaged Items 
We do our best to make sure All items are inspected and shipped in pristine condition, however if you feel you have received a damaged or flawed item please contact us immediately. If you do not contact us about the issue within 3 days we will unfortunately be unable to help you with the issue.